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User Testing Resources from the ITP list

I have not been involved in User Testing and the User Testing Process for about a year. I did find this interesting discussions on my alumni mailing list:

This may be of use: Erika Hall's Just Enough Research.
http://www.abookapart.com/products/just-enough-research

An excerpt is available here: http://alistapart.com/article/interviewing-humans

• Measuring Usability (www.measuringusability.com)
• FiveSecondTest (www.fivesecondtest.com)
• Chalkmark (www.optimalworkshop.com/chalkmark.html)
• Feedback Army (www.feedbackarmy.com)
• Loop11 (www.loop11.com)
• UserTesting (www.usertesting.com)
• UserZoom (www.userzoom.com)
• WhatUserDo (www.whatuserdo.com)
• TryMyUI (www.trymyui.com)
• Morae (http://www.techsmith.com/morae.html)


Ways to quantify your research:
1. Time on task
2. Success rates
3. Error rates

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