« Angelos as Count Clementocula | Main | Calling all Linux/Unix geek and nerds... »

The Difference Between Apple and Microsoft?

The answer is customer service. I called Apple, and was transferred to a rep, name Shawn who helped me right away, sent me information about the problem I was having ("Kernel Panic"), gave me a number, set my appointment at an Apple store.

Then I call Microsoft to request a replacement CD for Office, which got lost in the mail when I shipped my stuff from Los Angeles to New York. I spoke to a gentleman, who was suppose to transfer me to the Replacement Department. There I talked to Brandy, who didn't even work in the Replacement Department. She transferred me to Lisa (Customer ID #63295), who was so rude. She was very abrupt, and cut me off a couple of times. She asked me for a Zerox copy of the box, which I just previously told her that "it was lost in the mail," so she wasn't even listening. Now, I have to go back to Los Angeles, and look for the receipt. What an ordeal?

That's why Apple thrives and Microsoft is on its way out. I was going to purchase Office this spring for my new computer, but I am definitely going to pass. I think I'm going to use Open Office or NeoOffice instead, both are free. Save your money!

TrackBack

TrackBack URL for this entry:
http://www.keeyool.com/mt-tb.cgi/299

Links


Warning: include(/home/honganne/keeyool.com/delicious/del_inc.php) [function.include]: failed to open stream: No such file or directory in /data/www/keeyool.com/site/2006/12/the_difference_between_apple_a.php on line 253

Warning: include() [function.include]: Failed opening '/home/honganne/keeyool.com/delicious/del_inc.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /data/www/keeyool.com/site/2006/12/the_difference_between_apple_a.php on line 253

Music


Warning: include(/home/honganne/keeyool.com/lastFM/last.txt) [function.include]: failed to open stream: No such file or directory in /data/www/keeyool.com/site/2006/12/the_difference_between_apple_a.php on line 265

Warning: include() [function.include]: Failed opening '/home/honganne/keeyool.com/lastFM/last.txt' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /data/www/keeyool.com/site/2006/12/the_difference_between_apple_a.php on line 265
Powered by
Movable Type 3.33